delivery & Returns
Delivery policy
When you purchase one of our beautiful handcrafted products, please allow 2-5 business days for processing. This does not include delivery / postage time.
​
For orders within Australia, an estimate of delivery time will be provided when you select your preferred delivery method. For regular post within Australia, please allow 1-2 weeks for postage. For international orders, please allow 2-4 weeks for delivery. Note that international orders may be subject to custom taxes, local duties and handling charges, which are the responsibility of the customer.
Return & Exchange Policy
Unfortunately we cannot exchange or refund any jewellery that has been worn, or for change of mind. Will allow returns for store credit if something goes wrong within the first 4 weeks. If you have the unfortunate experience of your earrings breaking, please contact us straight away with an email and photo and we can discuss a solution, but unfortunately we cannot replace or refund items that have not been cared for or stored correctly.